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How do I delete my organization?

I created a test organization, but don’t need it anymore.

How can I delete it, and will my content actually be deleted from your servers?

Hi @david!

Sure. You can remove your organization on Organizations and Billing > Subscription > Cancel subscription.
You’ll be notified that the data is scheduled for deletion from our servers for the certain date.

Let me know if you need any further help.

1 Like

Hi @andrey.

Thanks for your help. And how should I do that in 2018? Can’t find the option you suggested.

Thank you

Hey Yuriza,

Click on the organization name shown at the top-left of the web app and select orgnization settings > subscription > cancel subscription.

If you are unable to do so, get in touch with us.

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Hello @fernando
I cant seem to see the cancel subscription when i select into organization settings for my account
I would like to remove some organizations on my account

Hery Alex,

Great talking to you again.

Could you please respond to the support request you have submitted? We can follow up there.


UPDATE 2019-07-09: Hi all, just a quick update on cancelling your subscriptions.

It is currently not possible to cancel your subscription via the WebApp.

Please feel free to submit a support ticket until further notice.