Image uploads still processing after 1 hour

APIs Content Management API
1

When I add an image asset by URL using the Ruby SDK, and then look at it in the media tab, there is no image but a spinner and a message “Cannot publish until processing has finished”.

Even leaving this for an hour does not change the situation.

If I manually upload the same image using the content management web UI, it processes within seconds. The Ruby code is as follows:

image_file = Contentful::Management::File.new
image_file.properties[:contentType] = ‘image/jpeg’
image_file.properties[:upload] = url
asset = env.assets.create(title: title, file: image_file)
asset.process_file

I’m about to try to reproduce this using curl

2

Okay, I figured out what was going on. I made a curl request, and saw the lower-level error:

{
“sys”: {
“type”: “Error”,
“id”: “ValidationFailed”
},
“message”: “Validation error”,
“details”: {
“errors”: [
{
“name”: “required”,
“path”: [
“fields”,
“file”,
“en-US”,
“fileName”
],
“details”: “The property “fileName” is required here”
}
]
},
“requestId”: “d88518805302280610abd52b560eb9a0”
}

If I include a fileName property in the File, it processes just fine.

Perhaps it would be easier to find out what’s going on if the API server responded with a BadRequest when an image File is created without the fileName property?

3

Hi @steve,

The API should indeed return this message (“The property “fileName” is required here”), which is a 422 Unprocessable Entity error status and thus intrinsically distinct from a BadRequest one:

https://www.contentful.com/developers/docs/references/errors/#error-types

Would it be possible for you to check that when creating the assets using the Ruby SDK?