Timeout error when using content delivery API

Starting on Sept 3rd, we’ve been getting a low percentage of content delivery requests timing out:
Error: timeout of 30000ms exceeded
at createError (/srv/…f/node_modules/contentful/dist/webpack:/contentful/node_modules/axios/lib/core/createError.js:16:1)

We’re getting maybe around 100 timeouts a day. We haven’t made any changes when this started happening. This has never happened before.

Any ideas?

Hey Deng! Please open a support case here: https://www.contentful.com/support/

Answering your question will involve having to take a look at our logs. We’ll need your consent to do this and we don’t share the results of these analyses publicly.