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Using roles in existing spaces

We just upgraded our plan to Small for the purpose of using two roles. We’re using two spaces and each currently has only one role - Admin.

After upgrading the plan by adding a new space, I attempted to change the roles of the users in our existing spaces. I was not able to do this. It seems I can only use the additional new role (Editor) in the one new space.

So how do I fo this? I want our two existing spaces to have two roles available for the users.

Thanks

Please reach out to our support team: https://www.contentful.com/support/ :blush:
We will then check your space plans in our system and give you more information.