Contentful logo

Contentful Community

Can't upload an image asset?

Hi, I just joined contentful and I am trying to upload image assets, however when I click ‘Open file selector’, a grey div appears and nothing else happens. No prompt to choose a file, I can’t even drag and drop an image.

I tried both in Chrome and Safari and it’s the same issue.

What could be the problem?

Hi @simeriaionut , are you still experiencing the issue? Also this FAQ might help you: https://www.contentful.com/faq/web-app/#why-file-uploading-fails